(5.0 / 5)12+ Ratings

Kimberly-Clark Reviews

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Overall Rating

5.0
12 Reviews
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About Kimberly-Clark

kimberly-clark.com is the official website of Kimberly-Clark Corporation, a multinational consumer goods and personal care company. The site provides information about the company's history, products, and corporate values, as well as career opportunities and news updates. It highlights the company's commitment to "Better Products, a Better Workplace, a Better Planet, and a Better Society" and showcases its global presence in over 175 countries.

Kimberly-Clark Pros & Cons

Pros:

  • Competitive Salary and Benefits: Kimberly-Clark offers great compensation and benefits, making it a desirable workplace.
  • Diverse and Challenging Opportunities: The company provides opportunities for growth and development, with a focus on diversity and innovation.
  • Global Presence: With a presence in over 175 countries, Kimberly-Clark is a global leader in personal care products.
  • Innovative Culture: The company is driven by ingenuity and creativity, aiming to create better products and a better world.

Cons:

  • Quality Issues: Some consumers have reported contaminated products and a decline in quality, particularly with Scott bathroom tissue.
  • Customer Service Concerns: There are complaints about poor customer service and high prices, leading to dissatisfaction among consumers.
  • Employee Treatment Issues: There have been reports of mistreatment of employees in Colombia, which is a significant concern.
  • Limited Consumer Satisfaction: The company has a 1.9-star rating based on customer reviews, indicating overall dissatisfaction.

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Kimberly-Clark Customer Reviews (12)

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Marphisa Lizotte
Marphisa Lizotte
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Jul 17, 2024
Charlie Turnbull
Charlie Turnbull
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Jul 17, 2024
Alida Iadanza
Alida Iadanza
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Jul 16, 2024
Brian Scott
Brian Scott
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Jul 15, 2024
Veronica Meador
Veronica Meador
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Jul 14, 2024
Phillip Sandoval
Phillip Sandoval
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Jul 14, 2024
Patrick Bürger
Patrick Bürger
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Jul 13, 2024
Olkhazar Usamov
Olkhazar Usamov
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Jul 13, 2024
Kathy Cormier
Kathy Cormier
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Jul 13, 2024
Ramona Bullard
Ramona Bullard
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Jul 12, 2024

Kimberly-Clark Customer’s Q&A

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Kimberly-Clark Features and Benefits

Key Features and Benefits of Kimberly-Clark:

  1. Sustainable Practices:

    • Environmental Focus: Kimberly-Clark emphasizes sustainable practices to support a healthy planet and build stronger communities.
    • 100% Natural Forest Free Ambition: The company aims to be 100% Natural Forest Free across its product portfolio by 2030.
  2. Innovative Products:

    • Iconic Brands: Known for brands like Huggies, Kleenex, Scott, Kotex, Cottonelle, Poise, and more, which are trusted for their quality.
    • Continuous Innovation: The company has a history of transforming groundbreaking insights into innovative categories, providing Better Care for a Better World.
  3. Employee-Centric Culture:

    • Competitive Compensation and Benefits: Employees receive competitive compensation and tailored benefits to support their well-being.
    • Flex Work Options: Opportunities for remote work, flexible schedules, and parental leave are available to manage non-professional commitments.
    • Employee Resource Groups: These groups foster professional development, social connectivity, and celebrate diversity throughout the company.
  4. Inclusive and Diverse Work Environment:

    • Inclusion, Equity, and Diversity: The company values inclusion and equity, embracing employees for who they are to achieve full potential.
    • Career Development Opportunities: Employees can shape and progress their careers through volunteering opportunities, networking groups, and mentoring programs.
  5. Global Reach and Collaboration:

    • Global Presence: Operating in more than 175 countries, with a diverse team of over 45,000 members.
    • Cross-Border Assignments: Opportunities to work with employees from every corner of the world on various projects.
  6. Commitment to Community and Sustainability:

    • Community Commitments: Engaging in community commitments to help deliver good health and an enhanced lifestyle globally.
    • Sustainability in Innovation: Focused on delivering products with enhanced consumer benefits while using less material and increasing the use of more sustainable materials.
  7. Leadership and Performance:

    • Performance-Driven Culture: A culture that emphasizes performance and impact to drive success.
    • Long-Term Growth and Return Algorithm: Targets include organic net sales growth ahead of market growth and adjusted EPS growth in mid-to-high single digits.

Kimberly-Clark Pricing

Kimberly-Clark's pricing policies are primarily driven by the need to offset inflationary pressures from higher raw material and energy costs. Here are the key points regarding their pricing:

  • Price Increases: Kimberly-Clark has announced price increases for its U.S. consumer products to address rising raw material and energy costs. For example, in 2008, prices for Huggies diapers, Pull-Ups training pants, Cottonelle, and Scott bathroom tissue, Viva towels, and Kleenex facial tissue increased by 6 to 8 percent.
  • Timing and Impact: These price changes were implemented between July 20, 2008, and August 31, 2008, affecting various brands and package counts.
  • Global Pricing: The company operates globally, with brands like Kleenex, Scott, Huggies, Pull-Ups, Kotex, and Depend holding No. 1 or No. 2 share positions in more than 80 countries.

For specific pricing details on professional products, Kimberly-Clark Professional offers exclusive negotiated pricing through partnerships like Excelerate America, which can result in savings of up to 60% on over 200 top-selling items.

Payment Method

Kimberly-Clark is focused on safe and secure automated payment methods. Through the Procure-to-Pay Supplier Portal, enrolled suppliers have real-time visibility to the status of their payments. Globally approved payment options include electronic payments or card payments.

The Procure-to-Pay Supplier Portal is an easy-to-use solution offering intuitive features that improve the day-to-day communications and transactional operations. Suppliers enjoy free of charge:

  • Self-service and 24/7 visibility into transactions like purchase orders, electronic invoices and payment details
  • Integrated messaging features to correspond on questions regarding these P2P processes
  • A simplified way to make updates to payment and remittance information

For more information, access the Procure-to-Pay Supplier Portal. Take a tour and learn more about the Procure-to-Pay Supplier Portal.

In addition, Kimberly Clark Credit Union offers online services where you can pay your bills online from your free KCCU checking account AND use your voice to pay your bills with iPay QuickPay SM. Use your voice to pay your bills with iPay QuickPay SM iPay QuickPay is the skill that lets you access your bill pay account on your Alexa-enabled device — all with a simple voice command.

Kimberly-Clark FAQs

FAQ

Kimberly-Clark Alternatives

Here are the top 10 alternatives to kimberly-clark.com:

  1. Essity
  2. Colgate-Palmolive
  3. Unilever
  4. Clorox
  5. Procter & Gamble
  6. Church & Dwight
  7. Wd-40
  8. Spectrum Brands
  9. Central Garden & Pet
  10. Oil-Dri Co. of America

These companies are similar to Kimberly-Clark in terms of the products and services they offer. They are all well-established companies in the consumer goods industry.

FAQ

How To Open A Kimberly-Clark Account?

To open an account on kimberly-clark.com, follow these steps:

  • Contact the transfer agent, Computershare, for assistance at 1-800-730-4001 or visit their website at www.computershare.com.
  • If not already a registered shareholder, contact Computershare for information about investing in Kimberly-Clark through the Computershare Investment Plan, a direct stock purchase and dividend reinvestment program available to the general public.
  • Kimberly-Clark stockholders may access their account by dialing 1-800-730-4001 or by accessing the transfer agent's website at www.computershare.com. This service is available 24 hours a day, 7 days a week.
  • Options include: Account information: share balance, dividend and tax information, request enrollment forms for direct stock purchase and dividend reinvestment, direct deposit forms, as well as duplicate 1099 form and dividend reinvestment statements, request transfer instruction packages, establish a Personal Identification Number (PIN).
  • Kimberly-Clark offers stockholders the option of depositing dividends directly into their personal bank account, at no cost to participants, by enrolling in their Automated Clearing House service. An enrollment card can be requested from Computershare.
  • The Computershare Investment Plan (CIP) is a direct stock purchase and dividend reinvestment plan for investors, including Kimberly-Clark shareholders. The CIP provides an alternative to traditional retail brokerage methods of purchasing, holding and selling shares of Kimberly-Clark common stock. The CIP contains a full array of attractive features that include the ability to: Purchase shares weekly, Sell shares daily, including market order sales, Purchase your first shares through the CIP, if you are a new investor, Purchase additional shares by investing as little as $50, Authorize recurring monthly purchases through the automatic investment feature, Purchase shares over the Internet or by check, Reinvest your dividends or receive your dividends in cash, electronically or by check at no cost, Manage your account over the Internet, Receive a statement of your account each time you have a transaction, Convert your certificates into book-entry shares for safekeeping purposes at no cost, Transfer shares to another person by opening a CIP account for the recipient.

For more information, contact Computershare at www.computershare.com or 1-800-730-4001 for a brochure describing the plan and for an enrollment form.

FAQ

Kimberly-Clark Return Policy?

The return policy for Kimberly-Clark is as follows:

  • Sterile, Made-to-Order (MTO), Custom, Private Label Products, and Regulated Products, inclusive of Pre-Saturation Wipes, SkinCare, and PPE cannot be returned.
  • For New Products (defined as less than 6 months from the official product launch announcement or introduction into the customer warehouse):
    • Product must be in re-sellable condition (unopened, unlabeled by Distribution, dry, and undamaged).
    • No return freight charge will be applied.
    • No restocking fee will be applied.
    • Will accept returns a minimum of 3 months and no more than 6 months from the purchase of the code.
  • For Current/Non-Obsolete Products (defined as current products to the 7th digit):
    • Product must be in re-sellable condition (unopened, unlabeled by Distribution, dry, and undamaged).
    • Return freight charge will be applied.
    • Restocking fee of 15% will be applied.
    • Will not accept returns after 2 months from the purchase of the code.

Please note that this policy is subject to change without notice. It's always a good idea to check the latest policy on the official website.

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